Data Protection

kyat20 Privacy Policy

Q: How can I request to update or delete my personal data?

You can submit a request via 24/7 Live Chat or by emailing support@kyat20.mom. We will first verify ownership of the account before processing your request, and will explain any legal restrictions that may apply.

Your personal data is kept secure at kyat20. This policy explains what data we collect, how we use it, and how we protect it.

Last Updated: 30 October 2026

Section 1Introduction and Purpose

kyat20 is an online gaming platform serving players in Myanmar. We take the security of your personal data seriously and have put this privacy policy in place. Its purpose is to make clear how we handle your personal data when you use our website and services.

By accessing the kyat20.mom website or using our services, you are considered to have agreed to the terms of this policy. If you do not agree with anything in this policy, please contact us before continuing to use our services.

Section 2Types of Personal Data Collected

We collect the following personal data from players in order to provide our services—

2.1 Data You Provide Directly

Name, date of birth, and contact details (email address)
Username and password used to log in (password stored in hashed form only)
Payment details (related to KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer services)
KYC (player identity verification) documents
Communication records (messages sent via Live Chat)

2.2 Data Collected Automatically

IP address and network access data
Browser type, language settings, and device information
Data collected from cookies and similar tracking technologies
Records of which sections of the website were visited
Data on gaming history and deposit/withdrawal frequency

Section 3Purposes for Collecting Personal Information

We handle personal information only for the following legitimate purposes—

Account Registration and Management — To create and maintain player accounts
Financial Services — To process deposits, withdrawals, and fund transfers
Service Improvement — To analyse data and improve the player experience
Security — To prevent fraud, money laundering, and unauthorised access attempts
Legal Obligations — To comply with applicable laws, regulations, and directives
Communications — To send service notifications and important account updates
Customer Support — To assist with customer service provided through 24/7 Live Chat

Section 4Sharing and Disclosure of Personal Information

kyat20 does not sell, rent, or trade your personal information to any third-party company or individual. However, we may share personal information in the following circumstances—

4.1 Service Providers

We may share data with payment processors (KBZPay, Wave Money, AYA Pay, CB Pay), technology service providers, and partner companies that support our services, solely for the purpose of delivering those services. These parties are required to handle data in accordance with our instructions.

4.2 Legal Disclosure

Personal information may be disclosed in response to a legal order, court filing, or request from a legal authority. In such cases, we will make every effort to notify you in advance where possible.

4.3 Business Transfer

If a business change occurs, personal information may form part of that transfer. In such circumstances, the protections under this policy will continue to apply.

Section 5Cookies and Tracking Technologies

The kyat20.mom website uses cookies. Cookies are small data files stored in your browser. We use this technology for the following purposes—

Essential Cookies — To ensure the website displays correctly and to maintain your logged-in session
Functional Cookies — To remember language settings and player preferences
Analytical Cookies — To collect website traffic data and improve our services

You can block cookies through your browser settings, but please note that doing so may cause some website functions to not work properly.

Section 6Personal Information Security Measures

We have put in place technical and organisational security measures to protect your personal information—

Data transmissions are protected with SSL (Secure Socket Layer) encryption technology
Passwords are stored using a strong hash algorithm — kept in a format that cannot be viewed
Access to personal information is restricted to authorised staff only
Regular security audits and server protection monitoring logs are maintained
Firewalls and access control technologies are used to reduce the risk of unauthorised data access

We also encourage you never to share the password you use to log in to your account with anyone. Use a strong password that combines unique numbers and letters, and change it at regular intervals.

Section 7Personal Information Retention Period

We retain personal information only for as long as necessary to provide our services and fulfil legal obligations—

Account data may be retained after account closure for as long as required by law
Financial records may be kept for an extended period for financial protection purposes
Customer support communication records may be retained for up to 2 years
Cookies data will be deleted within 1 year after the session ends

Section 8Players' Rights

As a kyat20 player, you have the following rights regarding your personal data—

8.1 Right to Access

You may request to view the personal data we hold about you. Contact us through Live Chat and we will take care of it.

8.2 Right to Correction

If any of your personal data is inaccurate, you may request a correction. We take data accuracy seriously and will act as quickly as possible.

8.3 Right to Deletion

You may request that your personal data be deleted, as long as it does not conflict with any legal obligations we are required to meet. If a request cannot be fulfilled due to legal restrictions, we will explain why.

8.4 Right to Data Portability

You may request your personal data in a format you can access directly. Send this request by email to [email protected].

Section 9Protecting Children

kyat20 services are for players aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we become aware that a person under 21 has accessed our website, we will take immediate steps to delete that data.

Section 10Policy Changes

We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements. Any significant changes will be published on this page and the date will be updated in the "Last Updated" section.

For major changes, players will be notified via Live Chat or email. Continued use of our services after a policy change will be considered acceptance of the updated policy.

Section 11Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach us through the following channels—

Live Chat — Available in Myanmar language via 24/7 Live Chat on the kyat20.mom website
Email — [email protected]

Please note that when processing a personal data request, we will need to verify your account identity before we can proceed.

Questions about data privacy at kyat20

kyat20 does not sell, rent, or trade your personal data. It is shared only with partners such as payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay) where strictly necessary to deliver our services, and those partners are bound by contract to handle it in line with our privacy policy.

kyat20 uses SSL encryption to protect data transmissions. Passwords are stored only in hashed form so that even staff cannot view them. Firewalls, access controls, and regular security audits are also in place.

Personal data is kept only for as long as needed to provide the service and meet legal obligations. After an account is closed, financial records may be retained for a period as required by law. Cookie data is normally deleted within 1 year of a session ending.

You can submit a request via 24/7 Live Chat or by emailing [email protected]. We will first verify ownership of the account before processing your request, and will explain any legal restrictions that may apply.

If you block all cookies, your login session on the kyat20 website will not be maintained and settings may change. Blocking only non-essential cookies while allowing the strictly necessary ones may limit some features. You can manage cookies from your browser settings.

If a significant change is made to the privacy policy, kyat20 will notify you via Live Chat message or by email to your registered account. The date of the update will be shown in the "Last Updated" section at the top of this page, so you can check back regularly.